Cloud Sherpas Completes Navigis Integration, Expects Massive ServiceNow Growth

Cloud Sherpas' acquisition of Navigis -- a well-established IT service management company and channel partner of ServiceNow, a cloud-based software and service company -- is now expected to vastly extend the Atlanta-based cloud services brokerage's 2013 ServiceNow business volumes.

"We are an intermediary between the cloud vendors and the customers," said Michael Cohn, senior vice president of marketing at Cloud Sherpas. "We provide cloud strategy, helping customers figure out how to use the cloud. We also do actual implementations and resell software, so we're on the hook for providing support and management for software as a service and platform as a service. We can do customize development on those platforms, as well."

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Cloud Sherpas already has existing alliances with Google and Salesforce.com. As a result of the Navigis acquisition, Cloud Sherpas now claims more than 300 ServiceNow customers, including Juniper Networks, Equinix, REI, Synaptics, Sephora and Gymboree.

"Our business has been doubling year-over-year, and we're on a path to double our headcount again and increase our business about 150 percent in 2013," said Jason Wojahn, vice president of operations for the Cloud Sherpas ServiceNow business unit. "ServiceNow is both a SaaS play and a PaaS play. They first developed a platform that was tailored to the IT service management environment. The platform itself is extremely good at forms-based automation, workflow management and workflow automation. It's a very rich platform that enables people to move forward more quickly and have more access to the technology. You don't need a masters' level knowledge of development, databases or otherwise to be able to use it."

As part of its overall strategy, Cloud Sherpas plans to focus on international expansion toward increased global coverage and support. The company already has operations in Dubai, the Philippines and Singapore.

PUBLISHED MAY 14, 2013