AllCloud Helping Enterprises Accelerate Cloud Transformations Amid COVID-19

The cloud-focused solution provider is leveraging partnerships with Amazon Web Services and Salesforce to help customers rapidly exit their data centers and keep mission-critical apps running smoothly amid the global pandemic’s disruption.

Like most born-in-the-cloud solution providers, AllCloud’s business over the past six months has been laser-focused on helping enterprises grapple with disruptions brought on by the coronavirus pandemic.

For the consultancy born in Israel and now a channel force across the world, that’s meant leveraging Amazon Web Services to transition customers rapidly out of their data centers, and Salesforce to deliver unique solutions that mitigate the damaging effects of the crisis.

The value both platforms deliver at this unprecedented moment highlights the game-changing role the cloud can play for an enterprise at both the application and infrastructure levels.

“Nobody wanted this to occur, but we’ll definitely see overall cloud emerging out of this pandemic-driven recession as a winner,” AllCloud CEO Eran Gil told CRN. “Cloud is definitely a good space you want to be in for the foreseeable future.”

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The COVID-19 crisis is forcing enterprises to accelerate cloud transformations.

“If a customer in the past had said they can do with some workloads in the cloud, whether Infrastructure as a Service or transition some parts of applications into Salesforce, then today certainly those companies are paying more attention,” Gil said.

AllCloud was founded by the team behind Cloud Sherpas, a pioneering cloud implementation partner acquired by Accenture in 2015.

After forming in Tel Aviv, the consultancy used the acquisition of Platinum Salesforce partner Figur8 as a vehicle into the North American market, where it based operations in San Francisco. AllCloud now operates in five countries around the world—each dealing with unique challenges brought on by the pandemic.

But what’s universal is customers looking to get out of data centers and transition to cloud to relieve themselves of operational overhead that the pandemic has made extremely burdensome.

On the application side, some have adopted Salesforce to ensure their mission-critical business tools remain at their fingertips during the crisis.

AllCloud was among the first solution providers to participate in Salesforce’s Work.com project geared to enable businesses to safely continue operations amid the COVID-19 outbreak.

With that experience, AllCloud just launched a Restaurant Trust Accelerator—a solution built on Salesforce Communities that leverages the Work.com command center to help food servers keep their businesses running.

“All of these restaurants have pretty significant challenges in how they effectively reopen and regain confidence from their employees and customers that have to trust to come eat there, and from communities that these don’t become vectors of viral spread,” Doug Shepard, AllCloud president for North America, told CRN.

The Trust Accelerator helps restaurants implement standard playbooks across 48 points of validation. AllCloud is now working with half-a-dozen brands looking to leverage that solution, including name-brand clients like Ventura Foods.

“It’s scalable, can run from one restaurant to thousands, and give restaurant operators clear visibility to make decisive decisions on the status of their business,” Shepard said. “It gives them ability to open and reopen, change as government standards change.”

AllCloud next plans to extend the Trust Accelerator to retail—a sector going through similar challenges.

On the AWS side, AllCloud is seeing demand beyond standard IaaS to offload workloads from private clouds running in colocation or corporate data centers. Customers increasingly are asking about Amazon Connect, the cloud leader’s call center solution, and Amazon Workspaces, a Desktop-as-a-Service solution AllCloud recently deployed for the largest bank in Israel.

Those new opportunities to help customers are resuscitating what had been spectacular growth before the early days of the crisis. In the last few months, as the reality of global lockdowns and work-from-home mandates set in, “everything started to wake up again” as far as customer spending, Gil said.

Gil expects new trends to emerge in the next six to 12 months, as customers intend to avoid a future “black swan event where they can’t reach offices, data centers, and they need more tools at their fingertips.”